Vodacom Pavillion worse service ever

Vodacom contacted me due to the debacle caused at Pavillion mall as they gave me the run around for a contract. They then promised me that everything will be solved on Tuesday due to the long weekend and even though I was upset due to me wasting fuel and family time I said it's okay. Come Tuesday I have not received any feedback and even 24 hours later I still wait. I called the store just to be told that they are in a meeting and yesterday I was told that they had loadshedding however they could have thought of a better lie as there was no loadshedding as a friend works in the mall. I mean firstly understand this by me taking up a contract with you guys I actually am doing you a favor. By contacting you all the time shows as a business your customer service sucks. Having a profile of p700 means nothing to you all as you can't resolve a simple ****ing query. I have now officially lost interest with vodacom and will be canceling all lines with them and move over to another network. Voted best network by who exactly?? You'll are the worse I've dealt with ever. Even your headoffice guys promised to call me and still nothing. Your online store can't help, your consultant and store is full of **** and I just feel you employ bull****ters and sad to say that you actually could've had a lot more business but remember consumer is they key to your salary,bonus and increases. Disgrace