CS
Chantelle S
1 reviews | Active since May 2018
11 Jun 2021, 10:42
Vodacom - pathetic - you should add that as a contract option for people to at lease align their expectations.
I have never been appalled by a network service. Ever. This company is a global house hold name. They are horrible.
I have paid more money to Vodacom, to which they cannot provide me with accurate explanations on why i have to pay R 20 000 for being behind. I have paid the account by debit order. once you eventually patch through to the collections they are so rude that it instantly upsets you. I have contacted someone with in the company that investigated the payments and there is no reason for this. That’s how pathetic you are as a company and a service provider. You put the brand to shame. It’s pathetic.
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Replies (1)Vodacom's replyOfficial
11 Jun 2021, 11:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Jun 2021, 11:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
