VODACOM PATHETIC VODACOM
<p>I requested a quote to settle my son's cell contract early. So Vodacom cancelled it and took the amount off my next debit order!!!! I called to get it resolved - the agent apologised and said it would be fixed - 3 months later - guess what? Yip - NOTHING!!!!</p> <p>On 1 October 2016 my caller line identity disappeared and I now only have Caller Unknown - causing major havoc in my businsess! Can I call Vodacom? NO - they are too busy - I should try self help. Which I do. BUT their internet system is having technical difficulties - to today still always. Try to Chat on line - no they are too busy. Want to email? They no longer have email contact. Send online message for a call back. Ha Ha Ha - I received an electronic voice message!!!! Went into 3 different stores - no one can help as Vodacom is off-line. </p> <p>WHAT A JOKE!!!! </p> <p>What does one do? I have to pay of course. Do I get service? NO. </p> <p> </p> <p>SHOCKING!!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Well let's see how long this takes....... obviously no haste on Vodacom's side - they have their money and I must just wait..................
Well let's see how long this takes....... obviously no haste on Vodacom's side - they have their money and I must just wait..................
And today is the 19th October - and still not one single word from Vodacom - BUT guess what???!!!! yes, they cut my line!!!!
VODACOM - PLEASE DONT BOTHER TO HELP SORT OUT YOUR MESS - RATHER CUT MY LINE - VERY MATURE BUSINESSLIKE APPROACH!!!!!!!!!!!!!!
HOW DISGUSTING IS THIS COMPANY???!!!!!
And today is the 19th October - and still not one single word from Vodacom - BUT guess what???!!!! yes, they cut my line!!!!
VODACOM - PLEASE DONT BOTHER TO HELP SORT OUT YOUR MESS - RATHER CUT MY LINE - VERY MATURE BUSINESSLIKE APPROACH!!!!!!!!!!!!!!
HOW DISGUSTING IS THIS COMPANY???!!!!!
