1 reviews | Active since May 2017
VODACOM: Pathetic, Very dissapointing
<p>I have been trying since January to cancel my debit order with Vodacom, I now need to do a sim swop and they blocked my account, because for debit order rejection fees not been paid. I have been trying now for 2 weeks to contact them to sort this out, but all been confimed and nobody gets back to me with regards to the fees, that is none of my fault. this is very dissapointing as i am now paying for a contract that i have no benefit of. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Kim January,
We'd like to assist you.
We've rep**** to you via email and await your response.
Regards,
UW
Dear Kim January,
We'd like to assist you.
We've rep**** to you via email and await your response.
Regards,
UW