VODACOM PATHETIC SERVICES, CONS

My experience with Vodacom is extremely disheartening. The actual amount which I had signed for, is no longer effective, from R350 a month, I am now paying R700. Their promotions are a con, once you sign with them then you will pay much more often. I pay everymonth before the end of each month, they are now claiming that I haven't paid for two months. I had provided them with proof but still they cut my WiFi. Vodacom Secunda is of no use they are not even dealing with consumer complaints. They usually tell us to call Vodacom and when you do call Vodacom they take forever to resolve the issue. They are very persistent to state that the wifi was not paid yet there is proof. They don't send monthly statements.

Pathetic service from Vodacom, what I can advise to consumers that they should find a better service provider.

I am in an urgent need to find a better service provider.