Vodacom Pathetic Service!!! Vodacom SA and Vodacom Pavillion Westville, Durban

It's been 9 months, since I've initially put in a request to move my phone contract with Vodacom.

- February 2017, I requested to move the contract from the company I work for to my personal name. This took over 2 months to get feedback from Vodacom. Apparently it could not be moved to an individual, but I have had many contracts with Vodacom and have a good credit history.

- April/May 2017. My new company that already has a vodacom account, decided to take on the contract. All correct documents where submitted and received in good order by Vodacom SA. the store that processed it was Vodacom Store at The Pavillion, Westville, Durban.

Up to now I've not yet received any feedback from Vodacom or the store. The guy that assisted me at the store as since left and no one knows what is happening. They can't tell me anything over the phone. Talk about service delivery!

To date I got to pay my old company for the contract every month.

I'm a VODACOM RED CUSTOMER and my contract ends in 2 months time. My current company wants to move all of their contracts to Vodacom, but this will not happen.

Once my contract expires, I will port to another service provider.

Vodacom and Vodacom Store Pavillion Westville your service is pathetic and you don't worry about your customers!!!