Vodacom pathetic service towards clients

Hello,

I took a contract out from Vodacom in the beginning of February, It took 2 weeks for my phone to arrive in less than 2 weeks of having the phone it had a software problem, I send the phone back on the 23rd of February, after sending the phon back there has been minimum feedback regarding this matter, I have called there online services on numerous times asking about my phone but response the whole time is the same that they are waiting on Amin to give them feedback.

I'm very dissapointed in there service that they provided, as today my contract was cancelled without my authorization, I have been paying for a phone for the last 3 months without having the phone. As I spoke to them today they said that I can't get the same deal as I had. This was not my mistake but Vodacoms mistake and now I must pay for there mistake????

I would't recommend Vodacom to anyone as it is the worst service ever, They keep making false promises and avoiding this matter.