PR
PAUL R

1 reviews | Active since Dec 2020

12 May 2021, 16:06

VODACOM PATHETIC SERVICE PROVIDER

Despite ENDLESS COMPLAINTS, and BAD REVIEWS on hellopeter, VODACOM, HAVE ABSOLUTELY NO INTEREST IN ATTENDING TO, NOR RESPONDING TO MY ENDLESS COMPLAINTS, STRETCHING BEYOND 10 YEARS.

The most frustrating company to deal with, especially when I gave them written notice at least 2 months before the contact ended, however, my account is still debited with the monthly charges. VODACOM has signed my letter at the store, however, ABSOLUTELY NO NOTICE HAS BEEN TAKEN OF MY INSTRUCTION.

IT APPEARS TO ME, THAT VODACOM GETYS COMPLAINTS, AND MERELY SENDS THEM TO "FILE 13" (TRASHCAN)

I HAVE SENT COMMUNICATION TO THE OFFICE OF THE CEO, YET RECEIVE NO REPLY

USELESS PATHETIC ******** FRUSTRATING

ARE COMPLIMENTS FOR VODACOM

0
Replies (1)
Vodacom
Vodacom's reply13 May 2021, 07:08
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team