Vodacom Pathetic Service Once Again

Item: Vodacom
Rating: 1
Author: Samantha V

Here we go again with Vodacom - Once again my phone insurance has just been cancelled without my consent! I've asked Vodacom on 18th November to re-install my insurance.....still nothing. I've asked them to cancel once of my contracts that had expired.... still nothing. I've emailed them so many times.... absolutely NO REPLY whatsoever!!! I'm so tired of the **** service from Vodacom - I cant wait for my contract to expire so I can move to another service provider

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Replies (1)

Vodacom's replyOfficial

08 Dec 2021, 11:24

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply08 Dec 2021, 11:24

Official