CO
Corrie O

1 reviews | Active since Sept 2020

29 Nov 2020, 16:01

Vodacom pathetic service on farms.

How is it that the farmers outside of Rustenburg can't have signal. They always had, but since Friday night it is just dead. Then suddenly at around 2PM it is working again. Only for about 3 hours then gone again for the whole of Saturday night and until about 2PM again. At 4PM everything is dead again. When you connect (in the time frame they actually allow these people to have signal) with Vodacom on Facebook messenger the people who should assist you, are actually RUDE. Totally pathetic. MTN can actually work there, so maybe everybody there should just change to MTN. Pathetic service

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Replies (1)
Vodacom
Vodacom's reply29 Nov 2020, 16:06
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team