ZM
Zakster M
1 reviews | Active since Nov 2018
13 Apr 2023, 12:08
Vodacom pathetic service, no service at all
so i sent a review on the 30/3/23 , got a reply from vodacom, then again the guy who called and assured me that he will send the forms to ***** department and he will reply to my email, guess what, NO REPLY WHAT SO EVER, they said they will get back to me after the second hello peter review but NO PHONE CALL and this is *****, such a big company cant handle a ***** issue they cant even call the victim back and keep contact with them,
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Replies (2)
Vodacom's replyOfficial
13 Apr 2023, 14:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Apr 2023, 14:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
ZM
Zakster M's updateReviewer Update
13 Apr 2023, 22:42This is the same message Vodacom sends whenever a review is posted but no 1 calls,your company doesn't take things serious especially *****
ZM
Zakster M's update13 Apr 2023, 22:42
Reviewer Update
This is the same message Vodacom sends whenever a review is posted but no 1 calls,your company doesn't take things serious especially *****