1 reviews | Active since May 2018
VODACOM-Pathetic service levels
I have a cell contract which I having trying to cancel for the pass 1 year and no one from Vodacom has responded to my mails nor have their provided good service telephonically to resolve the matter. The contract number has not been in use for over 2yrs. If the "friendly and Competent" staff of Vodacom cannot assist surely higher management can get involved?????
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team