Vodacom Pathetic Service

Item: Vodacom
Rating: 1
Author: Pic M

I am very upset at the pathetic service Vodacom has been giving. I had purchased data 3 days ago, which is meant to last for 30 days and it still doesn't show on the Vodacom App dashboard.

I am tired of the data delay as this also stops me from working on site and I am tired of using advances as it adds to the bill. I NEED THIS ISSUE RECTIFIED IMMEDIATELY!!

Helpful (0)

Replies (1)

Vodacom's replyOfficial

14 Jan 2021, 07:46

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply14 Jan 2021, 07:46

Official