VODACOM PATHETIC SERVICE DO NOT USE THEIR FIBRE!!!!

First Complaint 15 Aug 2018, still waiting for credit on my account and you just keep adding charges to my ACCOUNT!!!!! (15 Aug:) Still NOT SORTED OUT!!!!!

I signed up a few month ago for Fibre 20mbs line, Vodacom then installed the incorrect line (4mbs) SAME AS WHAT I HAD AT THE TIME!! When I phoned to query this, they told me that I completed the application form asking for a 4mbs line!!!! Why on earth would I sign up for something exactly the same than what I have and pay DOUBLE THE PRICE CAUSE IT FIBRE!! They then appologized and said they would send someone to correct the fault, 2 months down the line, I am still waiting for someone to "upgrade me", I then asked them to cancel the line all together and come and remove their modem and equipment that I dont want!!! They have NOT contacted me at all!!! I received a SMS from MBD Attorneys today saying please pay R1989 today on your VODACOM ACCOUNT TO AVOID BEING BLACKLISTED!!!! WHAT THE HELL?????? DO NOT SIGN UP WITH VODACOM, ITS A **** AND THE SERVICE IS PATHETIC, NO UPDATES, NO CALLS, NO CANCELLATION REQUEST, NOTHING!!!! BUT THEY WANT THE MONEY!!!! WHICH I REFUSE TO PAY!!!! I WANT THIS BILL CREDITED AND YOUR EQUIPMENT REMOVED VODACOM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!