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Eugene M
1 reviews | Active since Oct 2022
08 Nov 2022, 08:19
VODACOM - PATHETIC SERVICE ( continued)
30 [THIRTY ] queries about not receiving a data sim at inception of a new contract a year ago... being billed nevertheless, refusing to pay for something not received or data used, account reflects in arrears, promised action on this platform but nothing @ joosub your Vodacom team are PATHETIC!!!
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Vodacom's replyOfficial
08 Nov 2022, 11:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Nov 2022, 11:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Eugene M's updateReviewer Update
08 Nov 2022, 12:11Thank you Mr VodaBot...Consultant can't solve this issue... not even the accounts manager wanted to... maybe... just maybe a Director could! So let's talk to Mr Joosub...
EM
Eugene M's update08 Nov 2022, 12:11
Reviewer Update
Thank you Mr VodaBot...Consultant can't solve this issue... not even the accounts manager wanted to... maybe... just maybe a Director could! So let's talk to Mr Joosub...