Vodacom pathetic service - cancelling wrong contract - cannot reverse

<p>I have 6 Vodacom contracts of which 2 expired in December 2016. In November I requested these two contracts to be cancelled, but Vodacom incorrectly cancelled one of my other active contracts.</p> <p>I was now billed for almost R5,000 and get phoned numerous times during the day on all my numbers to pay the account.</p> <p>I have been on the phone with Vodacom several times for several hours, but it seems like they cannot sort this out. Why must I bend backwards to sort out a mistake made by Vodacom? At the end of this month Vodacom will just take my money with the debit order and I haven't done anything wrong!</p> <p>How is Vodacom going to compensate me for the time and effort I spend on this issue?</p> <p>Vodacom says it is their new system. **** - it is not the new system, it was the *********** operator who picked the wrong number from the list of 6 contracts to cancel. It is this operator who is making my life is living hell.</p> <p>PLEASE SORT OUT THIS MESS!!!</p>