CB
Corine B
1 reviews | Active since Jan 2022
02 Nov 2022, 14:00
Vodacom Pathetic service
Your after sales assistance is non existent.
I have been paying for a 50 meg Fibre internet connection, not even getting to 5 meg. Logged it with Technical support, still waiting after a week for someone to contact me.
Pathetic!
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Replies (1)
Vodacom's replyOfficial
03 Nov 2022, 07:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Nov 2022, 07:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team