AS
Adrian S
1 reviews | Active since May 2012
08 Jul 2020, 10:51
vodacom pathetic service
1 month as passed and I am still waiting for a call from vodacom to resolve a contract issue with my upgrade, I call cancelations department and they apparently send an email to customer satisfaction, but then the trail dies, Vodacoms customer service is pathetic
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Vodacom's replyOfficial
08 Jul 2020, 11:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Jul 2020, 11:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team