Vodacom pathetic service

I have been experiencing poor service from vodacom fibre since my upgrade to a 50 mbps uncapped. To now make it worse my internet was down from 18 december 2024 till now 01 january 2025 there has not been any update. I have been calling almost daily to check on the progress since they never bother to give any progress update. Im so dissapointed with this poor service. I will not use their service ever, they have shown that they don't how to treat their customer.