AM
Andrew M
1 reviews | Active since Mar 2014
03 Sept 2022, 12:33
Vodacom pathetic service as usual.
The 2nd day of the month...a Friday....and it was 20h45....and I get a phone call from Vodacom, requesting for me to pay my account....which had been paid already.
This is bordering on HARRASSMENT.
Vodacom is the most useless, ***********, harassing service provider that I am unfortunate to deal with. Pathetic service provider.
Harrassing a customer for payment on a Friday evening. Unfeeling, uncaring and ridiculous. My account isn't even in any arrears. Get a life Voda****!!!!
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
04 Sept 2022, 13:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Sept 2022, 13:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
AM
Andrew M's updateReviewer Update
05 Sept 2022, 14:17Apology NOT accepted.
What gives Vidacom the RIGHT to hassle me at 20h45 on a Friday evening.....AND throughout the weekend.
Unacceptable harassment. I wish you fools were as quick to sort out poor service and reception as you are to hassle us for payments.
Pathetic.
What gives Vidacom the RIGHT to hassle me at 20h45 on a Friday evening.....AND throughout the weekend.
Unacceptable harassment. I wish you fools were as quick to sort out poor service and reception as you are to hassle us for payments.
Pathetic.
AM
Andrew M's update05 Sept 2022, 14:17
Reviewer Update
Apology NOT accepted.
What gives Vidacom the RIGHT to hassle me at 20h45 on a Friday evening.....AND throughout the weekend.
Unacceptable harassment. I wish you fools were as quick to sort out poor service and reception as you are to hassle us for payments.
Pathetic.
What gives Vidacom the RIGHT to hassle me at 20h45 on a Friday evening.....AND throughout the weekend.
Unacceptable harassment. I wish you fools were as quick to sort out poor service and reception as you are to hassle us for payments.
Pathetic.
AM
Andrew M's updateReviewer Update
05 Sept 2022, 19:05Dear Vodacom, after your response and apology I HAVE JUST RECEIVED ANOTHER PHONE CALL FROM YOUR CALL CENTRE TELLING ME THAT MY ACCOUNT NEEDS TO BE PAID.
VODACOM IS AN ABSOLUTE JOKE.
PATHETIC. USELESS. INEFFICIENCY.
VODACOM IS AN ABSOLUTE JOKE.
PATHETIC. USELESS. INEFFICIENCY.
AM
Andrew M's update05 Sept 2022, 19:05
Reviewer Update
Dear Vodacom, after your response and apology I HAVE JUST RECEIVED ANOTHER PHONE CALL FROM YOUR CALL CENTRE TELLING ME THAT MY ACCOUNT NEEDS TO BE PAID.
VODACOM IS AN ABSOLUTE JOKE.
PATHETIC. USELESS. INEFFICIENCY.
VODACOM IS AN ABSOLUTE JOKE.
PATHETIC. USELESS. INEFFICIENCY.