VODACOM PATHETIC SERVICE AND *********** STAFF

***-360490 I LOGGED A CALL AT 08H00 THIS MORNING TO BE TOLD BY YOUR *********** STAFF THAT MY FIBRE LINE IS DOWN DUE TO AREA OUTAGE AND THAT I SHOULD WAIT 2 HOURS AND IT SHOULD BE RESOLVED. IT IS NOW 15H22 AND I AM THE ONLY ONE IN THE AREA WITH THE PROBLEM. I PHONED VODACOM FIBRE NOW ONLY TO BE TOLD I HAVE TO WAIT 24/48 HOURS FOR MY CALL TO BE LOGGED WITH A TECHNICIAN. PLEASE CALL MY MONTH-TO-MONTH CONTRACT AS I AM GOING BACK TO CELLC WHERE I NEVER HAD AN ISSUE. I CANNOT BELIEVE THIS IS THE LEVEL OF SERVICE YOU PROVIDE TO YOUR CLIENTS.