Vodacom Pathetic service and extremely rude agents

After sitting 56 minutes trying to speak to someone.

I have had the worst experience with Vodacom customer care and collections department. This is my last straw with vodacome and I will be closing all my accounts once my contracts are finished.

Consultants drop calls. Extremely rude agents and manager while refusing to transfer me to a manager and cutting my calls while I am speaking. The manager by the name of Zanele Masuku transfers me to another department while I am talking to her. Not even an apology for Vodacom making a mistake and not crediting a R2000 payment to my account.

Legato Motaki helped me a week ago but my number was blocked a week later. It's vodacoms mistake yet they don't care.

Yes Vodacome you will be losing R3000pm from my family.

Pathetic service.