Vodacom pathetic service and contract and call centre shambles.

Decided on an online Vodacom data & tablet deal and got the online quote on 4/6/2020. No delivery 2 weeks later so I enquired. It seems Vodacom internal scoring system rejected my "application" but no notification to me in this regards. After many calls it turned out Vodacom "internal scoring system" was not set correctly for me and I can reapply and it will be approved. 16 calls, 7 mails and numerous empty promises of someone that will sort this out (including a manager at the call centre) I still do not have the contract in place. Pathetic service and call centre a shambles. No feedback, no response to mails , even from management.