BM
Bilal M

1 reviews | Active since Jun 2015

23 Nov 2021, 16:25

Vodacom pathetic service and app

I purchased Levi's glasses from the Vodabucks store on the 17.11.2021 after calling on the 19.11.2021 I received an order number. With this order number you cant track the delivery. I have made calls on the 22.11.2021 and 23.11.2021 with nothing but being sent from department to the next. They all useless

0
Replies (2)
Vodacom
Vodacom's reply24 Nov 2021, 06:24
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
BM
Bilal M's update27 Nov 2021, 13:04
Reviewer Update
Thanks to this post I was contacted by Vodacom Rewards, followed the lengthily process and have gotten the delivery of the sunglasses

Thank hellopeter for this platform