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prianka G

1 reviews | Active since Oct 2018

18 Apr 2023, 20:13

Vodacom pathetic service

I would infact give these miserable ******* nothing, not even this one star. They made mistakes, falsely marketed a product then charged me more than my initial contract then they doubled the installment again after that. They are *********** and disgusting. The customer service is pathetic and the best part is they don't even bother to communicate. The customer service can even answer simple questions. I can't wait for my contract to end. They are ******* they debit more than the installments.

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Replies (1)
Vodacom
Vodacom's reply19 Apr 2023, 07:58
Official
 
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team