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prianka G
1 reviews | Active since Oct 2018
18 Apr 2023, 20:13
Vodacom pathetic service
I would infact give these miserable ******* nothing, not even this one star. They made mistakes, falsely marketed a product then charged me more than my initial contract then they doubled the installment again after that. They are *********** and disgusting. The customer service is pathetic and the best part is they don't even bother to communicate. The customer service can even answer simple questions. I can't wait for my contract to end. They are ******* they debit more than the installments.
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Replies (1)Vodacom's replyOfficial
19 Apr 2023, 07:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Apr 2023, 07:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
