1 reviews | Active since Mar 2017
Vodacom pathetic service
<p>I handed in my paper work for a cellphone contract on the 6th of March 2017 at Springbok Northern Cape Vodacom. I was told that the phone of my choice was popular and that there would be a week and a half waiting period before the phone of choice will be available. I only heard from the store personell 2days after that my credit check qualified (I contacted them) ... It is now the 23rd of March and still no phone, no information regarding my phone what so ever from Vodacom. I do not blame the personell at Springbok Vodacom for this, I blame Vodacom directly for the pathetic service! 3 weeks! I app**** for a phone not some kind of Super Car!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client
We apologise for the delay in this regard. Our records reflect that the new contract was activated.
Kind regards
RJ
Vodacom Consumer Website Team
Dear Client
We apologise for the delay in this regard. Our records reflect that the new contract was activated.
Kind regards
RJ
Vodacom Consumer Website Team
