rK
rushda K
1 reviews | Active since Jun 2011
31 Aug 2022, 10:51
Vodacom - Pathetic Service
I would like to cancel this contract asap , as Vodacom has no clue how to allocate payments , hence causing me a lot of distress
I can be contacted on my cell if there is someone who is interested
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
31 Aug 2022, 12:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Aug 2022, 12:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
rK
rushda K's updateReviewer Update
02 Sept 2022, 15:25Vodacom the worst service provider ever !!!!!
rK
rushda K's update02 Sept 2022, 15:25
Reviewer Update
Vodacom the worst service provider ever !!!!!
rK
rushda K's updateReviewer Update
05 Sept 2022, 21:34This account is still not yet resolved !!!!!!
Fibre line has been suspended from the 24th August 2022, after numerous calls to the Fibre department received telephonic conversation on the 5th of September 2022 at 9:26pm that the account is in Arrears and the line cannot be activated, Please note I will not pay this account until the account allocation is not corrected, very uneducated people at the finance dept , and the call centre advised that the bank statements from fnb is not valid enough to attach for the Unsuspension of the Fibre line !!!
sincing vodacom is not interested in resolving this query , I the consumer will not pay for services NOT RENDERED
I AM CONTACTABLE ON *** SHOULD VODACOM WANT TO RESOLVE THIS ONGOING ISSUE
Fibre line has been suspended from the 24th August 2022, after numerous calls to the Fibre department received telephonic conversation on the 5th of September 2022 at 9:26pm that the account is in Arrears and the line cannot be activated, Please note I will not pay this account until the account allocation is not corrected, very uneducated people at the finance dept , and the call centre advised that the bank statements from fnb is not valid enough to attach for the Unsuspension of the Fibre line !!!
sincing vodacom is not interested in resolving this query , I the consumer will not pay for services NOT RENDERED
I AM CONTACTABLE ON *** SHOULD VODACOM WANT TO RESOLVE THIS ONGOING ISSUE
rK
rushda K's update05 Sept 2022, 21:34
Reviewer Update
This account is still not yet resolved !!!!!!
Fibre line has been suspended from the 24th August 2022, after numerous calls to the Fibre department received telephonic conversation on the 5th of September 2022 at 9:26pm that the account is in Arrears and the line cannot be activated, Please note I will not pay this account until the account allocation is not corrected, very uneducated people at the finance dept , and the call centre advised that the bank statements from fnb is not valid enough to attach for the Unsuspension of the Fibre line !!!
sincing vodacom is not interested in resolving this query , I the consumer will not pay for services NOT RENDERED
I AM CONTACTABLE ON *** SHOULD VODACOM WANT TO RESOLVE THIS ONGOING ISSUE
Fibre line has been suspended from the 24th August 2022, after numerous calls to the Fibre department received telephonic conversation on the 5th of September 2022 at 9:26pm that the account is in Arrears and the line cannot be activated, Please note I will not pay this account until the account allocation is not corrected, very uneducated people at the finance dept , and the call centre advised that the bank statements from fnb is not valid enough to attach for the Unsuspension of the Fibre line !!!
sincing vodacom is not interested in resolving this query , I the consumer will not pay for services NOT RENDERED
I AM CONTACTABLE ON *** SHOULD VODACOM WANT TO RESOLVE THIS ONGOING ISSUE