1 reviews | Active since Nov 2013
Vodacom pathetic service
<p>Vodacom cancelletion line: several times called, holding for up to 15 minutes ,.... no answer..</p> <p>Help requested from web ...Referance: 003S~SCR4 - somebody will contact you in 24 hrs? It's been 7 days today.</p> <p>On My vodacon ....trying to transfer data from one number to another .... you can only buy , not transfer!! Again pathetic. My router is lost , and I can't use or tranfer my Data NOR can I cancell EXPIRED contracts? Once Vodacom has their hands in your pockets.... you are nobody to them... except a source of income.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Please note: Thank you once again for responding... Have seen is before though... wonder if 24 hrs is longer than 7 days ....how long will due course be?
What response should I give? The response as below required?? so I can be hacked? you have had all my details for atleast 15 years? ???
Please reply to this email with these three bits of personal information:
1. ID number or Company Registration Number for corporate accounts
2. Bank name and account type
3. Physical or postal address that appears on your account
" This is a system-generated email that requires your response in order to be processed. After that, a Customer Care agent will contact you within 24 hours."
Please note: Thank you once again for responding... Have seen is before though... wonder if 24 hrs is longer than 7 days ....how long will due course be?
What response should I give? The response as below required?? so I can be hacked? you have had all my details for atleast 15 years? ???
Please reply to this email with these three bits of personal information:
1. ID number or Company Registration Number for corporate accounts
2. Bank name and account type
3. Physical or postal address that appears on your account
" This is a system-generated email that requires your response in order to be processed. After that, a Customer Care agent will contact you within 24 hours."