Vodacom Pathetic service

Item: Vodacom
Rating: 1
Author: Liviana E

Extremally poor customer service. We havent been able to get our Statement for our company for the last 6 months despite numerous emails requesting them, they cant even send the monthly invoice / statement via email. Disgusted!!!!!!!

Helpful (0)

Replies (1)

Vodacom's replyOfficial

29 Sept 2021, 13:59

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply29 Sept 2021, 13:59

Official