tS
tarisha S
1 reviews | Active since Nov 2015
10 May 2021, 13:08
Vodacom pathetic service
Vodacom yet again messes up Not only did they not cancel when I gave month notice I had to add them on hellopeter that got sorted and I got refunded now I get call from attorneys stating I have a balance due which is extremely false as I paid all my premiums from the beginning till the contract ended I will NOT be paying for anything else as my contract to yourl is over the contract would not be cancelled if I had any outstanding balance I got nothing to do with vodacom anymore please get me off whatever list there is on hammond.attorneys as i paid everything due.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
10 May 2021, 14:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 May 2021, 14:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
tS
tarisha S's updateReviewer Update
10 May 2021, 18:40Please can you email confirmation when done as this should not affect my credit status ... and contact hm attorneys as they keep calling me
Also contact me on my alternate number ***
Also contact me on my alternate number ***
tS
tarisha S's update10 May 2021, 18:40
Reviewer Update
Please can you email confirmation when done as this should not affect my credit status ... and contact hm attorneys as they keep calling me
Also contact me on my alternate number ***
Also contact me on my alternate number ***
tS
OUR REF: HP***
DATE: 11 May 2021
tarisha S's updateReviewer Update
11 May 2021, 12:44I am still getting harrassed even though this is a mistake I owe nothing
Sort this out below is the email
YOUR ***
Sort this out below is the email
YOUR ***
OUR REF: HP***
DATE: 11 May 2021
RE: VODACOM / SINGH
Dear Sir/Madam
The above matter refers.
Your account Vodacom has been assigned Hammond Pole Attorneys for collection of the outstanding arrears
We hereby invite you to contact our offices to make a repayment arrangement acceptable to our client.
We look forward to hearing from you
Contact us via WhatsApp *** / Email *** or call us on *** Monday to Friday 8am to 16h00 , quoting the above mentioned reference number.
Do not reply to sender
Shirley Foster
Phone: *** | WhatsApp: *** | Email: ***
Find us on Facebook
This e-mail (including attachments) is subject to the email disclaimer published on our website.
Note: HP Attorneys will never change banking details via email. Any notification of amended banking details that appear to come from our office are to be ignored & disregarded. *If there are any queries, please contact our Customer Care Team directly. In the event of making a payment pursuant to an email purporting to have come from our offices changing account details, you will be liable for any losses you may incur as a result thereof. Before depositing funds into our Trust account, contact our customer care team to confirm the banking details.
Phone: *** | WhatsApp: *** | Email: ***
Find us on Facebook
This e-mail (including attachments) is subject to the email disclaimer published on our website.
Note: HP Attorneys will never change banking details via email. Any notification of amended banking details that appear to come from our office are to be ignored & disregarded. *If there are any queries, please contact our Customer Care Team directly. In the event of making a payment pursuant to an email purporting to have come from our offices changing account details, you will be liable for any losses you may incur as a result thereof. Before depositing funds into our Trust account, contact our customer care team to confirm the banking details.
tS
tarisha S's update11 May 2021, 12:44
Reviewer Update
I am still getting harrassed even though this is a mistake I owe nothing
Sort this out below is the email
YOUR ***
Sort this out below is the email
YOUR ***
OUR REF: HP***
DATE: 11 May 2021
RE: VODACOM / SINGH
Dear Sir/Madam
The above matter refers.
Your account Vodacom has been assigned Hammond Pole Attorneys for collection of the outstanding arrears
We hereby invite you to contact our offices to make a repayment arrangement acceptable to our client.
We look forward to hearing from you
Contact us via WhatsApp *** / Email *** or call us on *** Monday to Friday 8am to 16h00 , quoting the above mentioned reference number.
Do not reply to sender
Shirley Foster
Phone: *** | WhatsApp: *** | Email: ***
Find us on Facebook
This e-mail (including attachments) is subject to the email disclaimer published on our website.
Note: HP Attorneys will never change banking details via email. Any notification of amended banking details that appear to come from our office are to be ignored & disregarded. *If there are any queries, please contact our Customer Care Team directly. In the event of making a payment pursuant to an email purporting to have come from our offices changing account details, you will be liable for any losses you may incur as a result thereof. Before depositing funds into our Trust account, contact our customer care team to confirm the banking details.
Phone: *** | WhatsApp: *** | Email: ***
Find us on Facebook
This e-mail (including attachments) is subject to the email disclaimer published on our website.
Note: HP Attorneys will never change banking details via email. Any notification of amended banking details that appear to come from our office are to be ignored & disregarded. *If there are any queries, please contact our Customer Care Team directly. In the event of making a payment pursuant to an email purporting to have come from our offices changing account details, you will be liable for any losses you may incur as a result thereof. Before depositing funds into our Trust account, contact our customer care team to confirm the banking details.