MS
Michelle S
1 reviews | Active since Nov 2020
12 Nov 2020, 13:20
VODACOM - PATHETIC SERVICE
I am VERY DISSAPOINTED with Vodacom. I have been phoning 5 times today and have still not been helped. They keep on dropping the line if they do not know how to help you! Pathetic service
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Replies (2)
Vodacom's replyOfficial
12 Nov 2020, 13:39Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Nov 2020, 13:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MS
Michelle S's updateReviewer Update
08 Jan 2021, 14:09VODACOM HAS RESOLVED THE QUERY BUT NOT PICKED UP THE ROUTER AND NOT CREDITED MY ACCOUNT. MORE THAN A MONTH AGO!!!!
MS
Michelle S's update08 Jan 2021, 14:09
Reviewer Update
VODACOM HAS RESOLVED THE QUERY BUT NOT PICKED UP THE ROUTER AND NOT CREDITED MY ACCOUNT. MORE THAN A MONTH AGO!!!!