1 reviews | Active since Nov 2018
Vodacom PATHETIC SERVICE
I put in a relocation request with Vodacom to move my fibre to my new complex 5 and a half weeks ago and they were supposed to install it on the 1st November. I have heard nothing from them and have spend over 120 voice call minutes trying to get feedback from them but I get NOTHING!!! The person in charge of the project, Boledi, is the most useless person. She put my request in late and now I do not even know when my wifi will be installed. Her boss, Confidence, was supposed to get her to call me with an update but between the two of them they don't give a damn. I put my relocation request in time and now I'm suffering due to their incompetence! This is ridiculous!!!!! I need feedback today and my wifi installed by SADV urgently. I don't want to hear stories. I am now going to share this on all social media so people can know how pathetic your customer service is. Disgusting man! I don't even want to deal with you as long as I live.
