Vodacom pathetic service
<p>I have a data contract with Vodacom, my data is usually loaded on the first of every month and this month 3 days later nothing has been loaded, yet money was debited from my account. The call center had me on hold for well over an hour yesterday and in the end I was told the problem would be resolved and I would get my data by the end of the day. A day later nothing has been resolved, I called again today only to realize my request was not even logged instead all I get is questions on who I spoke to, so now I'm told the problem can only be resolved during the week, so now I must go the whole weekend without data yet I have paid for it. What nonsense is this vodacom??</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
