CF
Claudia F

1 reviews | Active since Feb 2026

05 Mar 2026, 13:44

Vodacom Pathetic Service

This is the worst network provider to buy a phone on contract with.

I asked for my account to be closed which they did not do on time, yet decided to hand the account over to MBD where I received an sms with a link to make a payment which I did, now when I call in I'm told that the account was withdrawn by Vodacom and the account I have been given by MBD as their legal department *** doesn't work.

I am told that I have a balance of R95 and the issue at this point is finding someone to talk to.

0
Replies (1)
Vodacom
Vodacom's reply06 Mar 2026, 07:13
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards, 
Vodacom Consumer Website Team