Vodacom - pathetic service

I took my phone in for repairs at Umhlange repair centre under warranty. After many follow ups and unhappiness, i got my phone back after almost 3 weeks. If i did not intervene, the phone would not have been fixed. When i got my phone back, the screen protector was removed. When i asked them if they should not return my phone in the same state, as it was repaired under warranty. Vodacom told me the protection cover would be for my own cost now, at a price of R499. My question is, what if the phone needed to be repaired soon again, then i need to pay another R499 again. Surely if the phone is under warranty, it is an error of vodacom. Except for the almost 3 week inconvenience, and error on vodacom side, they want to make more money out if me to force me to buy another screen protector again. Because if you dont have a screen protector, certain of your warranty guarantees fall away. My advice to all, think very carefull before taking a vodacom contract. This contract on my Samsung s9+ is only 8 months old, and there was nothing wrong with my screen protector before it went in for repairs. VODACOM = INCONVENIENCE AND INAPROPRIATE MONEY MAKING.