HG
Heidi G

1 reviews | Active since Aug 2018

29 Aug 2018, 13:55

vodacom pathetic service

Pathetic service been trying to cancell my contract for more than 8 weeks with countless emails and wasted phone calls to people promising but never delivering. I requested a month to month and they gave me a 24month contract. No-one delivers any form of service, vodacom call centres are all useless and no-one takes responsibility.

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Replies (1)
Vodacom
Vodacom's reply29 Aug 2018, 13:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team