Vodacom Pathetic Service

Dear Sir / Madam,

my younger sister bought a laptop LONOV mix 320 more than 4 weeks ago at Maponya Mall vodacom shop and she was assisted by Mpho.

she was told that they will contact her once the laptop is available - to date no one has contacted instead she's the one making follow ups without any satisfactory feedback.

today the 23rd I'm calling as she asked me to follow up for her because she can't always go to the mall or call because of its costly. when I called and spoke to Mpho wanting to know whether the laptop is available or not. he said he can’t disclose that since I’m not the account holder.

I later phoned wanting to speak to the manager and was told she / his busy. I asked to be kept on hold and few seconds later the call was dropped.

this is pathetic service at its best, please can you intervene as my sister needs the laptop urgently for school and no satisfactory feedback is received from Maponya Mall Vodacom

Kind regards

Bongani ********** / **********