HP
Heinrich P

1 reviews | Active since Apr 2009

01 Aug 2018, 14:13

Vodacom pathetic service

Ever since I've moved my primary number to a my company on an Enterprise contract I've had issues with www.myvodacom.co.za / Vodacom App

I can logon fine, few all my other contracts with Vodacom but the moment I want to view any billing details I get the "Non MAH customers."

This is now becoming a serious problem and need to get this fixed ASAP

0
Replies (3)
Vodacom
Vodacom's reply01 Aug 2018, 14:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

HP
Heinrich P's update03 Aug 2018, 07:27
Reviewer Update
So when will this be resolved using your standard pathetic reply is getting old Will I get a reply once the horses get horns ???
HP
Heinrich P's update06 Aug 2018, 12:41
Reviewer Update
When will this be sorted out ? Someone better phone me ASAP