VODACOM - PATHETIC SERVICE

For 3 weeks now We have been complaining - no calls can be received in our area - but you know.... call centres..... do not listen - I give myalternative landline nr. - and ... what do they do they call the cel nr. and the old nr as shown on my contract - some of of the complaints was not even noted on the system .. HOW DOES THAT WORK - PATHETIC IF YOU AS ME........