DN
Dayalan N

1 reviews | Active since Mar 2016

17 Jul 2020, 11:41

Vodacom Pathetic Service

I have left several complaints about my vodacom sim only contract and nothing is being done about it. I am so frustrated that you give me a sim card registered to someone else previously and now I am getting messages and calls about unpaid accounts. This is harassment and I want this contract canceled immediately. Please escalate this complaint to the CEO office today. I am going onto Twitter in a short while. Your service is pathetic and disgusting

0
Replies (2)
Vodacom
Vodacom's reply17 Jul 2020, 13:54
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
DN
Dayalan N's update17 Jul 2020, 13:57
Reviewer Update
Doubt I will receive a call from you!