YM
Yolisa M

1 reviews | Active since Oct 2015

07 Apr 2017, 07:43

vodacom' pathetic service

<p>My phone ********** 267 is still susspended and i have not heard any communication from vodacom, it means that they do not care they are just undermining my views. i am going to be economically abused, pay for a service for the full month while i used it for only 14 days, maybe its time for me to settle this contract and move to a network that will care for my needs clearly vodacom is all about taking from the consumer and not giving what is due to customers. They responded to the complaint i posted on hellopeter to say they will contact me its the second day now not communication from them clearly they no longer about me as their customer</p>

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Replies (2)
Vodacom
Vodacom's reply07 Apr 2017, 09:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply07 Apr 2017, 12:18
Official

Dear Yolisa

Please note that an email has been sent to you.

Regards,

RJ