TB
Theresa B

1 reviews | Active since Dec 2009

23 Dec 2015, 09:35

VODACOM PATHETIC SERVICE

Online contract application, all hunky until activation. Whole contract messed up by Vodacom themselves, all phone calls, follow-ups done by me, so-called managers who claim to be personally solving query, no feedback, then go on leave...sim deactivated, payments duplicated, re-activation requested 5 days ago...still not one text or call made...Really sorry I chose Vodacom, you're not worth the hype.

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Replies (1)
Vodacom
Vodacom's reply23 Dec 2015, 10:14
Official
Hello jewelery,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team