Vodacom-Pathetic Network Service Provider

Most pathetic network providers ever ! I had a contract which ended December 2020, I had called a month prior to this to ensure that my last debit would be December, in January I got debited again, I called and was told they will cancel, I sent numerous emails to customer service with no response till date, February came and I was debited again, I proceeded to cancel and reverse the debit order with my bank, this then affected my credit rating, as it had unpaid debits, I called again and sent emails, with no help at all. I then sent messages on Instagram to vodacom in July , and I kept being told that they will sort it out, it’s now November and I still don’t have any proper help, my credit is still affected, this affects my ability to purchase a home. I’m honestly disappointed and disgusted with their customer service. I will not recommend vodacom to anyone!