1 reviews | Active since Nov 2016

20 Jan 2022, 08:24

Vodacom-Pathetic network service

I am so frustrated with the network in our area. It is very bad-hardly any reception. We have lots of dropped calls everyday. I had to call in to the UIF call centre and after 5 dropped calls, I gave up. Vodacom you are beyond pathetic !!! But I have to pay my bill on time every month !!!!!! We are a lot of people in the area that are experiencing the same problem. This has been going on for more than 3 years-lots of promises were made...and thats where it stayed.Pull up your socks Vodacom !!! This has been

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Replies (1)
Vodacom
Vodacom's reply20 Jan 2022, 08:46
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team