AG
Adriaan G
1 reviews | Active since Mar 2010
25 Oct 2019, 14:23
Vodacom - Pathetic Network
Duing the past six months I have had intermittant issues with the Vodacom LTE mobile network. I was on a strategic session in Mudersdrift and had no internet connection for the entire day. I work in Sandton and here I also experience frequent outages where my Internet connection comes and goes. Today, the same issue. We have strategic WhatsApp management groups and I frequently miss out on urgent messages causing embarassment. Rest assured, I am just waiting for the end of my contract and then I can say my final goodbyes to Vodacom.
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Replies (2)
Vodacom's replyOfficial
28 Oct 2019, 08:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Oct 2019, 08:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
29 Oct 2019, 17:01Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised accordingly. Regards Consumer Website Team
Best regards,
Vodacom's reply29 Oct 2019, 17:01
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised accordingly. Regards Consumer Website Team
Best regards,