Vodacom - Pathetic in everyway

Vodacom has been nothing but pathetic and *********** since I took out a contract with them a few months ago. None stop issues amd charges that can’t be explained by one of their *********** staff. My initial contract was for 2 devices for R468 per month, however I find myself paying R700 and above. I received an SMS stipulating my debit order has been cancelled yet 2 - 3 months they still try debiting my account without my permission and charge R70 for the debit order reversing. Upon going into a store, I was advised they can’t find it on their system, yet I have the SMS as proof. Absolutely pathetic staff and unhelpful at all branches especially Claremont. Last month I went in to make payment and they said my balance was R0.00 - yet still made the payment of the contract amount and was promised I won’t incur any charges and should retain my proof of payment. Low and behold my bill yet again escalated to R700 and above for a returned debit order and who knows what other charges. SA’s number 1 network ? They are absolutely pathetic, *********** and the rating they deserve is 0 out of 10. *******ly deducting funds from my account when they themselves had it cancelled, pathetic service, pathetic and *********** staffing.