1 reviews | Active since May 2017

06 May 2020, 16:46

Vodacom, pathetic excuse for a 'service provider'

I have had no, NO, cell signal from Friday. Vodacom just say they will have a technical team contact me. Noone contacted me. Today they just ignore my communication. This is absolutely pathetic. The little bit I can remotely work from home to try and make my family some income, Is completely down the drain. At least I can Hotspot on my wife's MTN phone to lode my queries. Thank you MTN!

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Replies (1)
Vodacom
Vodacom's reply07 May 2020, 07:48
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team