Vodacom pathetic!!
I received a marketing call from Vodacom’s marketing dept and they offered me an upgrade on my existing contract for data router, “R10 more per month”! It ended up being wayyy more. I called numerous times, spoke to different consultants, NO FEEDBACK up until this day! Quick to sell something but NO after sales service from Vodacom.
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Vodacom's replyOfficial
03 Apr 2025, 08:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Apr 2025, 08:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team