AS
Anzelle S
1 reviews | Active since Apr 2026
17 Apr 2026, 08:43
Vodacom ***** - Pathetic!
Someone took out a contact on my name and I reported it on 3rd March 2026. No feedback yet and I have send emails to your ***** department,but I get charged every month 3 times more than what my account is supposed to be - for something that is NOT my fault. I have been a Vodacom customer for many many years,but I cannot wait for my contract to finish because I will NOT continue being a client of someone who ignores urgent matters and gives a damn about their clients!
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Replies (1)Vodacom's replyOfficial
17 Apr 2026, 09:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Apr 2026, 09:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
