AS
Anzelle S

1 reviews | Active since Apr 2026

17 Apr 2026, 08:43

Vodacom ***** - Pathetic!

Someone took out a contact on my name and I reported it on 3rd March 2026. No feedback yet and I have send emails to your ***** department,but I get charged every month 3 times more than what my account is supposed to be - for something that is NOT my fault. I have been a Vodacom customer for many many years,but I cannot wait for my contract to finish because I will NOT continue being a client of someone who ignores urgent matters and gives a damn about their clients!

0
Replies (1)
Vodacom
Vodacom's reply17 Apr 2026, 09:58
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team