Vodacom Pathetic

I have been a vodacom customer for over 20 years. I have multiple contracts with them. I am a Red VIP client.

The recent upgrade i did too forever to get done. Literally months of backwards and forwards with numerous promises broken.

when my upgrade was finally completed i was promised 10gb of Data a month as part of the package as only received 1 GB of Data instead of the promised 10gb of Data a month. It again took 10 days and 4 calls to the call center to get action on the problem of Data loading.

In addition I have asked for my debit order to be changed to a different account and this was also not actioned.

Every step of the way is a struggle. This is not how it used be with Vodacom. Service has gone completely to pot. very disappointing. *** is my number should anyone from Vodacom care to contact me.